Terms of service

Welcome to TwoRetails! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General

  • TwoRetails sells premium Chelsea boots and related footwear products in Pakistan.

  • By accessing our website, you agree to comply with these Terms of Service and any applicable laws.

  • We reserve the right to update or modify these terms at any time without prior notice. Updated terms will be posted on this page.

2. Account & Eligibility

  • You must be at least 18 years old to make a purchase.

  • When creating an account, you agree to provide accurate and complete information.

  • You are responsible for maintaining the confidentiality of your account credentials and any activity under your account.

3. Products & Orders

  • Product descriptions, images, and prices are provided to the best of our knowledge. Minor variations in color, size, or material may occur.

  • All orders are subject to availability. We reserve the right to cancel or refuse any order for any reason, including stock unavailability or errors in product information.

  • TwoRetails is not responsible for delays caused by shipping partners or unforeseen circumstances.

4. Pricing & Payment

  • All prices are listed in Pakistani Rupees (PKR) and include applicable taxes if stated.

  • Payment must be completed through our accepted payment methods at the time of purchase.

  • TwoRetails uses secure payment processing. Payment details are not stored on our servers.

5. Returns, Refunds & Exchanges

  • Please refer to our Return & Refund Policy for complete details.

  • Returns or refunds will be processed according to the policy outlined.

6. Shipping & Delivery

  • We deliver within Pakistan. Delivery times may vary depending on location and courier services.

  • For detailed shipping information, refer to our Shipping & Delivery Policy.

7. Intellectual Property

  • All content on the website, including images, logos, text, and designs, is owned by TwoRetails or used with permission.

  • You may not copy, reproduce, or distribute any content without our prior written consent.

8. Limitation of Liability

  • TwoRetails is not liable for any indirect, incidental, or consequential damages arising from your use of our products or website.

  • We do not guarantee that our website will be uninterrupted, error-free, or free from viruses or other harmful components.

9. Governing Law

  • These terms are governed by the laws of Pakistan.

  • Any disputes arising from these Terms of Service will be subject to the jurisdiction of the courts of Pakistan.

10. Contact Us

If you have any questions about these Terms of Service, please contact us: